Shipping Policy

U.S. Shipping

Shipping is complimentary on all print orders within the U.S.

Production typically takes 1–3 business days. Once your order has shipped, you can expect delivery within 3–7 business days. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

If you don’t see your confirmation email, please check your spam or junk folder.

Please note that production and delivery times may be slightly longer during holidays or periods of high order volume.

International Shipping

International shipping is available by request. To receive a shipping quote, please contact us with the following information:

  • Name of the item

  • Delivery country

We’ll respond within one business day with a shipping quote. International shipping costs will be provided separately and are not included in the item price.

Damaged or Lost Orders

Each print is carefully packaged to help ensure it arrives safely and in excellent condition.

If your package arrives damaged, please contact us as soon as possible, ideally within 7 days of delivery. Please include your order information and photos of the damaged package and print so we can help resolve the issue.

If your package appears to be lost in transit or your tracking information indicates an issue with delivery, please contact us so we can help determine the appropriate next steps.

You can reach us anytime through our contact page or by email at kaitlynhooberstudio@gmail.com. We aim to respond within one business day.